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OHQ's records are enough evidence of a charge that is payable unless they are shown to be incorrect. Customer will certainly use its reasonable endeavours to alert OHQ of any kind of billing dispute within fourteen (14) days of receipt of a billing, complying with the procedure outlined in Section 15. If Customer conflicts a billing, the billing should continue to be paid on schedule nonetheless OHQ will certainly attribute or refund Customer if it is later on reasonably determined by OHQ or according to the dispute resolution process laid out in Area 15 that the billing was wrong and the Customer is entitled to a credit rating or refund.

Such modifications might include, without constraint, modifications to the quantities of the Membership Fees or Usage Costs for OHQ Paid Solutions, adjustments to the use allowances consisted of in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such modification will certainly work after affordable advancement composed notification is supplied to Client (for instance, by being uploaded to the OHQ Web Site), except that any kind of such alteration that impacts a Selected Paid Solution will relate to Consumer beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notice of such modification to Client according to Area 16.8.

If Client does not terminate its use any kind of damaged Selected Paid Solution before the reliable date of such revision, Client will be considered to have actually agreed to such modification relative to such Selected Paid Service. (b) If a Prices Strategy picked by Client is stopped, OHQ will certainly give Client with reasonable advancement notification of no less than thirty (30) days and Client will be offered the option of selecting a brand-new Prices Plan from then-current rates strategies offered by OHQ.

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For evasion of uncertainty, this paragraph does not use to changes to the Catalog, which are resolved in Area 7 (virtual phone receptionist).1. Customer stands for that all information given by Customer and its callers to OHQ (consisting of, without constraint, all call info and information relating to Client's Credit report Card) is accurate, current and complete at the time it is given to OHQ

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Client needs to whatsoever times abide by all legislations, policies, criteria and codes relevant in link with its usage of OHQ Offerings and the Client's supply of its product and solutions to its callers. Customer will not make use of any kind of OHQ Offerings to participate in, or to motivate or assist others to involve in, any kind of unlawful or deceptive tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent out, Client will certainly sustain the applicable Registration Cost for the brand-new Paid Service Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or must Customer not state a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will be kept and the OHQ Offerings available to Consumer up until the last day of the Final Paid Solution Term (subject to reinstatement fees under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit scores will be maintained by OHQ for future use by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Solution, OHQ will not be accountable in any type of way for addressing phone calls, taking or delivering messages, or doing any type of other tasks about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Adhering to termination of any OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might need that Consumer pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Information gathered by OHQ from Customer and its callers may be used, divulged and shared by OHQ in conformity with OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as might be amended once in a while.

The Controller thus designates the Cpu relative to processing activities carried out in the course of the stipulation of assistant services. OHQ and Consumer recognize and agree that the Processor goes through the adhering to responsibilities: The Processor shall abide by the appropriate Data Defense Regulations and must: (a) just act upon the written guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people processing the information undergo a task of confidence; (c) use its best endeavours to guard and shield all personal information from unsanctioned or unlawful processing, including (but not limited to) unexpected loss, damage or damage; (d) guarantee that all processing satisfies the demands of the GDPR and relevant Information Protection Regulation; (e) guarantee that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the prior authorization of the Controller; inform the Controller of any intended adjustments worrying Sub-Processors; they implement a written agreement including the same information security responsibilities as laid out in these Terms; comprehend that any type of failure for the Sub-processor to abide by the Information Security Laws, the Cpu continues to be completely reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in providing subject accessibility and allowing data subjects to exercise their rights under the Data Defense Laws.

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The Controller will accomplish appropriate and appropriate onboarding and due diligence look for all Processors, with a complete evaluation of the necessary Information Defense Law needs. The Controller shall validate that the Cpu has ample and documented procedures for information violations, data retention and information transfers in position. The Controller will get evidence from the Processor regarding the: (a) verification and reliability of the workers used by the Cpu; (b) any type of certifications, accreditations and plans as referred to in the onboarding process; (c) technical and functional procedures used in protecting the Personal Information; and (d) procedures in position for enabling data topics to exercise their civil liberties, consisting of (however not restricted to), subject gain access to requests, erasure & correction procedures and constraint of processing steps.